IC Web Implementation (CIC)

InfoX has in-depth experience in implementing the Customer Interaction Center for sales, service and marketing scenarios based on SAP best practices. We specialize in customization of new CRM 2007 WEB UI to adopt the user interfaces to meet your specific business requirements. We can make custom changes to UI Web client, changes to existing BSP components, views and navigation bar profiles.

If you are using older versions of IC WEB, we can help you to migrate to the new easy to use and end user configurable CIC interfaces.

We can implement CIC for the following scenarios

Account and contact management
Sales order creation and processing
Service order processing
Repairs
Product returns
Case Management
Email/Groupware integration
CRM analytics implementation

For more information please contact sales@infoxsystems.com for immediate attention.