SAP CRM

New Implementations:

We have successfully implemented full life cycle CRM for Sales, Marketing and Service scenarios using latest SAP Best practices. These implementations include Customer Interaction Center (CIC), Online Sales (ISA), Customer Self Support (ICSS), Mobile Sales (MSA) and Email Response Management (ERMS). We have in-depth experience in customization of new CRM 2007 WEB UI based on your specific business needs.

For a free demo of CRM that fits your specific needs on our SAP landscape for any of the business scenario's please contact us at sales@infoxsystems.com

  • Account and Contact Management
  • Marketing Campaign Management ( inbound/outbound)
  • Opportunity Management
  • Interaction Center
  • Internet Sales/E-Commerce (B2B, B2C)
  • Internet Customer Self Service
  • Sales ( Territory Management, Account Management)
  • Back-end integration with ECC and BI
  • Internet Pricing Configuration (IPC)
  • Mobile Sales (MSA)
  • Integration with groupware

Upgrade to CRM

If you are looking for a vendor who has thorough knowledge in upgrading your CRM 4.0 or 5.0 please give us a call. When will provide and execute a plan that will minimize your downtime; most importantly we will help you understand and take advantage of all the features of the new CRM WEB UI.

We have complete understanding of the functional migration from SAP GUI to new CRM WEB UI and we will help you get up and running on the new version from your existing older version.